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Making a Complaint

You can make a complaint:

  • In person at the Maritime Authority of the Cayman Islands (2nd Floor, Strathvale House, 90 North Church Street)
  • By telephone +1 (345) 949-8831 ext. 1663
  • In writing to:
    1. Mrs. Nancy Bodden
    2. Maritime Authority of the Cayman Islands
    3. 2nd Floor, Strathvale House
    4. 90 North Church Street
    5. P.O. Box 2256
    6. Grand Cayman KY1-1107
    7. CAYMAN ISLANDS
  • By email: client.relationships@cishipping.com

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Authority you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Maritime Authority of the Cayman Islands's services, as a result of information we provided or what staff of the Maritime Authority of the Cayman Islands may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-12-28